If you purchased an extended warranty (guarantee) at the time of purchase, the same conditions as the statutory warranty apply for the entire warranty period according to the terms and conditions of Vorwerk Switzerland. The crucial difference: The warranty ends in any case on the agreed expiration date – regardless of whether Vorwerk Switzerland has provided any services during this time.
What distinguishes the warranty from the statutory warranty?
| Statutory Warranty | Extended Warranty | |
|---|---|---|
| Duration | 2 years (private) / 6 months (commercial) | According to agreed term |
| Extension through repair | Yes, for replaced parts | No – ends fixed on the agreed date |
| Applicable conditions | According to the terms and conditions of Vorwerk Switzerland | Identical to the statutory warranty |
What is excluded from the extended warranty?
The same exclusions apply as with the statutory warranty – in particular, damage caused by improper use, external influences, or unauthorized repairs.