Troubleshooting & Bug fixing Kobold – Vorwerk Switzerland

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Why do I get a message to check the filter?
The path to a zone is blocked (2013)
My vacuum cleaner robot is displayed as offline. What could be the reason?
The Base light on my VR300 robot vacuum cleaner comes on, but the Base button is greyed out in the Kobold Robot app. How do I send the VR300 back to the base station using the app?
The display on the VR300 robot vacuum cleaner is flashing red and the device won't clean any more. Why is this?
Why is the Wi-Fi light on my VR300 robot vacuum flashing?
I've unpacked the VR300 robot vacuum cleaner and now it won't switch on. Is it broken?
The Kobold Robot app is showing the error “clear path” but there is nothing in the way. What does that mean?
Why does the error message "Software does not fit the model" appear when updating my robot?
The robot won't go into hot-spot mode. How can I integrate it with the app?
My robot touches objects on the floor, such as shoes, and sometimes pushes them away.
In der MyKobold App erhalte ich die Meldung „Bitte meinen Weg freiräumen“ [Fehlercode 2003]
I recently set spot cleaning to 4x4 m mode using the Kobold Robot app. I have just started spot cleaning again from the device itself, but the VR300 robot vacuum cleaner is only cleaning a 2x2 m area! Why is that?
I want to send the VR300 out to vacuum, but it just beeps and the light display flashes. Why is that?
Why does the Wi-Fi light on my VR300 robot vacuum cleaner not turn on, even though I have Wi-Fi at home?
Why does my VR300 not go anywhere after I pressed the green Start button and the light display flashed, then I pressed the green Start button again?
I pressed Spot on the device and then the green Start button, but the VR300 robot vacuum cleaner doesn't go anywhere! Why is that?
Why does my VR300 go back to the base station when I just pressed the Spot Cleaning button?
Why does the Base symbol not light up at all?
Why does the Base symbol on my VR300 robot vacuum cleaner take a few moments to light up, even though it started from the base station?
Why is my robot ignoring the No-Go Lines?
Why is my robot sitting still in front of the base station instead of docking?
My robot vacuum cleaner can’t connect to the Wi-Fi network. Why is that?
In the Kobold Robot App, I get the message: Please press the start button on the robot to continue Vision [error 4101]
In the Kobold Robot App, I get the message: Please press the start button on the robot to continue Vision [error 4102]
In the Kobold Robot app I'm getting the message: "Please put on the ground." Why?
In the Kobold Robot app I'm getting the message "Please clean brush." What should I do ?
In the Kobold Robot app I'm getting the message "Please clear the way." What does this mean?
Why doesn't my robot vacuum cleaner go back to the base?
Why isn't my robot vacuum cleaner starting to clean?

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