Does your Kobold VK7 show error numbers 30, 32, 35, or 36 when used with the SP7 vacuum mop? The cause is usually moisture or a mechanical blockage. First, disconnect the SP7 from the VK7 and remove the battery for one minute. If moisture is detected (Code 35), dry the SP7 thoroughly and leave it with the flap open for one day.
Error Codes in Detail
- Code 30 – Pump Error: Disconnect the vacuum nozzle and reconnect it.
- Code 32 – Blockage: Check the oscillating plate for objects that obstruct movement.
- Code 35 – Moisture Detected: Open the bypass air flap and allow the moisture sensor to dry completely.
- Code 36 – Sensor Error: Treat as Code 35; additionally, remove and reinsert the battery.
Recommended Drying Steps
- Disconnect the SP7 from the VK7.
- Empty the water tank and lay the device on its side.
- Open the bypass flap and let it dry for at least 24 hours at room temperature.
- Reattach the device and perform a test run.
Important Notes
- Never dry the device with a hairdryer or open flame.
- Empty the fresh water tank after each use.
- If moisture errors recur, check seals and oscillating plate.