This FAQ provides answers to common questions about the TM7 bowl's locking mechanism, including how its status is indicated, the reason for the slight delay in the unlocking process, and how to safely remove food from a locked appliance.
How is the bowl's locked status indicated?
The 'digital twin' display on the TM7 provides real-time indications of the lid locking status.
Why does the locking mechanism not open immediately, but with a slow delay?
This is a safety feature to allow time for food within the bowl to cease rotation.
How do I remove food from a locked appliance?
- Disconnect power supply, then re-connect and try again if the the TM7 is opening now.
- If not, attempt to pour or tip out the food by positioning the TM upside down over a sink to at least pour out any liquid.
- Avoid cleaning the TM under running water.
- Contact our customer service to get further instructions.