The connection of the app with the VR200 and the VR300 Kobold robots takes place via a server infrastructure, which Vorwerk International operates. After connecting your account successfully with your VR200 / VR300, the Kobold robot will automatically retrieve the current time and your current time zone via the Internet. For technical reasons (e.g. connection with the app) the following data will be transferred to Vorwerk international: IP-address, date and time of day, transferred amount of data, accessing device, country of residence, the language and a notification if the access was successful.
After connecting the robot with the App, the App can control the house cleaning, spot cleaning and manual cleaning. You can use the app to create a schedule for the cleaning time. The respective data (control commands, scheduling) is transmitted by the servers of Vorwerk International. Faults, crash logs and statistics are transmitted to Vorwerk International in anonymized format. The transfer of this data is used for troubleshooting and product improvement.